Our work centres on helping providers meet and exceed CQC expectations through practical, evidence-based guidance. From governance and policy development to mock inspections, leadership coaching, and digital transitioning, every service we offer is tailored to your organisation’s needs.
Whether you require short-term support or a longer partnership, Luxcare helps you strengthen quality, inspire confident leadership, and achieve lasting improvement across your service.

Tailored support aligned to each service’s unique needs, creating a bespoke plan aimed at achieving clear, mutually agreed goals with outcomes that benefit resident care.

Senior management coaching designed to strengthen leadership, enhance mentoring, and drive consistent quality oversight across organisations.

Professional investigation and disciplinary processes, ensuring disciplinary matters are handled fairly, thoroughly, and in line with employment law and CQC expectations.

Create and update policies and procedures tailored to your service, ensuring they meet current legislation, CQC standards, and best practice across the service and embedding this.

Conduct comprehensive mock inspections that mirror CQC standards, identifying strengths and areas for improvement to ensure your service is fully prepared and compliant.

Support with completing and reviewing your Provider Information Return (PIR), ensuring it clearly reflects your service’s achievements improvements, and compliance.

Develop, implement and conduct comprehensive competency assessments to ensure staff have the skills, knowledge, and confidence along with being in line with regulations.

Transitioning from paper-based to digital systems, ensuring a smooth implementation that enhances efficiency, accuracy while empowering staff to deliver.

Design and implement bespoke trackers and forms to monitor key areas such as audits, training, and incidents - giving you clear visibility, accurate reporting and evidence.

A comprehensive evaluation of the service’s compliance with CQC standards, highlighting key strengths, areas requiring improvement, and evidence based insights.

Support showcasing your service’s strengths and reputation effectively, supporting strong relationships with Local Authorities and Integrated Care Boards (ICBs).

Governance and compliance frameworks that align with CQC standards, providing clear oversight, accountability, and assurance that your service delivers.